Hyatt Regency Makkah
This evaluation has been up to date as a normal evaluation of the Hyatt Regency Makkah Lodge. I initially stayed within the resort throughout Ramadan 2015, and I’ve been there a number of instances since then.
I’ve additionally redeemed a number of the greatest loyalty factors there for Ramadan. The resort has at all times upgraded us to suites when we’ve standing and has a pleasant lounge to calm down in.
For my part, the Hyatt Regency Makkah is among the greatest motels in Makkah, and the competitors is mostly excessive.
Journey Report: Umrah within the final 10 nights of Ramadan 2015
As I discussed earlier, we hadn’t deliberate to go for Umrah throughout Ramadan, however I used to be maintaining a tally of the Hyatt Regency Makkah as a result of I actually needed to go to the property. I just lately wrote a complete information with all the brand new motels which might be coming quickly, and this one simply opened. The preliminary opening date was set for July fifteenth, which appeared a bit odd because it was the top of Ramadan.
Nevertheless, they modified their opening to the primary day of Ramadan, with just one tower and 11 flooring open to the general public. I consider the whole open capability was round 270 rooms.
I couldn’t consider they had availability for factors and money, particularly since a single evening within the resort value 4200SAR (£570). For sure, I did a cheerful dance!
The property is within the new Jabal Omar improvement. In case you are taking a taxi from the practice station or from Jeddah airport, your driver can simply discover it.
Ideally, keep away from arriving on the property throughout Friday prayer—principally within the morning and lunchtime—as a result of site visitors could make attending to the resort take a very long time.
The foyer is spectacular and you’ll see that the property is completed to a excessive customary. There are many locations the place you’ll be able to sit and calm down and I like that despite the fact that it’s an open area it’s fairly properly separated. There’s a good cafe which was not open throughout Ramadan however the view of the brand new Haram extension is superior. I did a brief Periscope from the cafe which you’ll watch right here.
The check-in course of was very clean, and the workers was beautiful. This was our longest keep in a resort, as we normally solely stayed for a most of 5 days. By the top of our journey, we felt like a part of the household and made mates with lots of the workers. I’ll attempt my greatest to not be biased about this property. As a brand new property, there have been, in fact, some points, which I’ll sum up on the finish.
As a Diamond member, I obtained a room improve to a high-floor partial-view room together with a complimentary breakfast. Nevertheless, throughout Ramadan, the breakfast was changed with an iftar dinner.
Since we’ve been again a number of instances and the resort is now totally operational, we’ve had a number of upgrades, and there may be nonetheless a breakfast choice for Globalist.
Surrounding space
The Hyatt Regency is inside the Jabal Omar improvement. It’s one in all my favourite areas to remain in Makkah, and I’ve a full YouTube video with this so that you can watch.
There are such a lot of superb motels now there, together with the Conrad, Hilton Suites, Jumeirah, Conference Hilton, and lots of extra openings. They’ve a grocery store and outlets within the mall, and it is just a 5-minute stroll to the Haram Gates.
The resort is situated subsequent to the Hilton Suites, which is in the identical improvement. You have got entry to the Haram on the road and mall degree. You exit into the mall after which onto the road subsequent to the Haram, which is simply reverse the Intercontinental.
There’s a BinDawood grocery store, the place you could find every part you want from meals to dwelling items. It’s simple to pop down and purchase provides if it is advisable carry them into your room. There are additionally outlets and a meals court docket on the highest flooring which additionally has Al-Baik, probably the most well-known quick meals chain, which I’m not a fan of personally.
It’s roughly 2-3 minutes stroll to the King Fahad Gate and into the haram, however you might additionally use a number of the different entrances for faster entry.
The room
The room was very good and spacious. Upon coming into, you see a giant mirror, which is nice. There may be additionally a big wardrobe. I actually recognize having a giant wardrobe because it was one in all my complaints in regards to the Hilton Makkah. Many households come for Umrah with loads of baggage, or even when they’re in teams with 2-3 individuals within the room, you want area to retailer your possessions.
Plus, pilgrims normally keep for every week or extra, so it’s important to have sufficient area and never must stroll round your suitcases.
I actually favored the fashion of the room on the Hyatt – it had a minimalistic design which I discovered very interesting. The clear strains and lack of litter made the room really feel spacious. The ground-to-ceiling home windows had been nice as they supplied a full view, though I want we had a greater view.
Sadly, the view was partially obstructed by the Intercontinental, however we nonetheless had a pleasant view of the Clock Tower. One small challenge was that if we had a facet view, individuals from neighbouring rooms might probably see in, so it’s essential to drag the sunshine curtain for optimum privateness, particularly if sporting a hijab.
Thankfully, this wasn’t an issue for us because the adjoining properties are nonetheless underneath development.
I discovered a stunning amenity equipment within the room, full of sweets and scrumptious Bateel dates, which rapidly turned my favourite.
One beauty of our room was the empty fridge, excellent for storing our personal drinks and snacks. I hope they hold it this fashion for households. Many motels fill the minibar with their very own gadgets, leaving no room on your drinks.
I additionally appreciated the empty chest of drawers, offering loads of storage for our issues.
Throughout our current keep on the Hyatt Regency in Makkah, we discovered our lavatory to be extremely spacious, probably because of the nook room we had been assigned. I have to say, I’ve no complaints about that. The facilities supplied had been precisely what you’d count on from a Hyatt Regency resort. The bathe was generously sized and had wonderful water strain.
Nevertheless, we did discover a slight odour within the lavatory, which we suspected was coming from the pipes. After bringing this to the eye of the workers, they promptly addressed the problem, considerably lowering the disagreeable scent. Contemplating the resort is newly established, I’ve little doubt they may take the mandatory steps to deal with this.
Total, our expertise on the Hyatt Regency in Makkah was a optimistic one, and we look ahead to visiting once more.
Eating places
There are two eating places within the resort, however just one was open throughout our keep. The buffet throughout Ramadan was intensive and excellent. Blame it on the ten hours of fasting, however my favorite half was the dessert part, in fact.
The chef should be one of many nicest cooks ever and has such nice vitality and fervour for his position. He would go round and discuss with the purchasers, making them really feel actually welcome, which I believe was an amazing contact and made them really feel cared for.
Iftar dinner was wonderful, with all kinds of meals accessible for these of us who had been fasting for a very long time. The restaurant serves three meals a day: breakfast, lunch, and dinner. We additionally tried the breakfast after Ramadan, which was fairly good.
Though it primarily featured Arabic choices with not many Western selections, the choice was nonetheless satisfying. I used to be knowledgeable that the breakfast could be à la carte, which I want since I can order something I need.
The view from the restaurant is superb. You possibly can see the Haram and the solar shining. We spent hours there speaking and making new mates. The workers had been at all times well mannered and useful. Because it’s a brand new place, they’re nonetheless studying, so that they neglect some small issues or orders at instances, probably because of the language barrier.
I did have a few issues misplaced in translation after I positioned my order, however it wasn’t a giant deal. As quickly as I discussed it, they rectified the problem straight away.
Cleansing
One distinction I observed on the Haram properties is the sample of friends. Because it’s a spiritual website, most worship occurs at evening, particularly through the summer season. We used to go to hope at 10 pm after which return to our room at 10 am to sleep. We’d get up at 3 pm, pray, and repeat the ritual.
Nevertheless, the workers would generally come into our room to wash with out knocking as a result of we had been sleeping. This was not acceptable, however maybe it was my fault for not placing the “don’t disturb” signal on the door. I believe addressing this challenge and probably providing a nighttime cleansing service or turn-down service could be a great choice for Makkah motels, particularly throughout Ramadan.
Positives
Excessive customary
The resort is completed to a really excessive customary. I beloved the Arabic affect and artwork across the resort, and it gave me some ornamental concepts of creating one thing trendy and exquisite.
The property in the mean time is between 9,000 and 12,000 factors which is a good deal contemplating how a lot the money worth may be.
Employees
Regardless of some challenges in communication, the workers had been wonderful. They had been at all times useful and enthusiastic, which is nice since not all workers members are like that. They greeted friends with a smile and made them really feel welcome straight away, from the porter to the Basic Supervisor. I need to be clear that I turned mates with a number of the managers on the property. Nevertheless, I attempt to think about the attitude of different clients who might not have the identical relationship with the workers. From what I noticed, there was a great degree of service supplied to all friends.
Location
Redeeming Factors for Hyatt Regency Makkah
That is what we paid in 2015 it’s one in all my greatest redemptions on par with the Waldorf Astoria Maldives.
The property just isn’t low cost on money however an excellent worth on factors for 15,000 factors or 7,500 + $100. I spent 8 nights there, and I paid a fraction of what it might have value me in money—really £4,500 vs 60,000 factors £550. This should have been by far one in all my greatest resort redemptions ever—the rationale why I like this pastime. To prime it up, I obtained 1/3 of my factors again with the brand new Hyatt summer season promotion.
As of 2024, the required factors per evening are between 9,000 and 12,000. Sadly, they limit Ramadan redemptions, however it’s nonetheless a great worth throughout peak seasons like Christmas or Western holidays.
I’ve stayed a number of instances on the resort since 2015, and it’s nonetheless one in all my favorite properties in Makkah, particularly if in case you have Hyatt standing for the reason that upgrades we’ve had are fairly superb.
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